Click here for a list of FAQs.
We’re Here to Help
If you have any questions or would like to learn more information about WINhealth’s Provider Network, or if you have any questions about WINConnect, please don’t hesitate to contact us at 800-868-7670 or by email at firstname.lastname@example.org.
We will send you a packet of information containing:
- A fee schedule for your office location
- A Preferred Provider participation agreement
- A credentialing information form
- A postage paid return envelope
Additionally, you can download a copy of the WINhealth Provider Manual, which contains information on virtually every provider-related topic.
WINConnect Provider Portal
The WINConnect Provider Portal gives you 24/7 access to important patient information – such as checking patient eligibility and the status of claims you’ve submitted.
Additionally, you can use WINConnect to send secure messages directly to WINhealth – and you may complete and submit preauthorization requests as well.
Getting started with WINConnect is easy. Simply “Register” or, if you’re already registered, click the "WINConnect Login" button at the top of your screen to login.
Once you’re on the WINConnect Portal, you may utilize the following resources:
Eligibility Search: This screen allows you to review detailed eligibility and benefit information for an individual patient, including co-pay, coinsurance and deductible amounts, and preauthorization requirements.
Claims Status Detail: This screen allows you to view whether a claim has been received, and if so, when it was received and its current status. If the claim has been paid, you will see the check number and detailed payment information.
Safe and Secure
The WINConnect Portal’s email messaging function guarantees that your patients’ HIPAA-protected information will always be transmitted securely.
Additionally, the portal provides a secure, efficient way to electronically send many of the forms that your staff currently completes by hand and faxes to us (like preauthorization requests).